Case study: Kenya’s Constitution Referendum Election Process

As part of Kenya’s technological evolution, the government has been working towards streamlining the voting system into a more efficient and effective electoral process. On August 4 2010, they successfully implemented the electronic voter registration and voter tallying system, to cater to the Kenyan constitution referendum voting process. The system though was only on pilot stage in preparation for the 2012 general elections and an effective voting process during the referendum was still required.
Primary Requirements
The Interim Independent Electoral Commission (IIEC) needed to implement a system that would rapidly, reliably and credibly transfer data from each polling station nation-wide, to their tallying centre.
need

Electoral field agents and individuals travelling to remote polling stations needed lightweight, portable communication devices to be in constant communication.

voice solution

Several agents and travelers heading to remote polling stations during that period armed themselves with Thuraya SG-2520 to maintain constant communication on the electoral progress and give timely feedback on the site status and results. When someone was out of network range the phone automatically switched to GSM mode enabling them to communicate via the GSM network and always be in communication.

need

Due to limited resources, the polling agents would require portable units that would support several users and be easily deployed at any of the stations.

voic & datat solution

1. Each polling station could have used a BGAN Hughes 9201 to maintain and co-ordinate its operations during the election process through facilitating the polling officers with a means to make and receive calls as well as sending data

2. They would have been able to carry out normal, regular administrative duties, forwarding progressive reports on the electoral progress back to the Kenya electoral commission.

3. They would have been able to receive instant feedback with signed authority on urgent procedures and continuously browse the internet for media updates on the overall nation-wide election progress.

4. The device would also have acted as the office, fixed phone line as it offers affordable call rates and is accessible to everyone.

need

As the electoral teams would be in constant movement from site to site and certain environs may be volatile, there would be a need to ensure security of the agents.

voice & tracking solution

1. By placing a Thuraya-eye on each vehicle, the team could have maintained constant communication whilst traveling for status reporting purposes and in cases of emergencies, the personnel could have easily made and received calls whilst the car was in motion.

2. The Thuraya-eye could also have been used as a tracking device, so the headquarters would be able to monitor the vehicles movements and forewarn them of any approaching danger on-route and communicate alternate routes to use or other situation solutions.

Emergency Response: Mudslides in Western Kenya

Two mudslides hit a village in the Western region of Kenya, on 11 August 2007. The National Disaster Operations Centre’s rescue efforts turned disastrous when the second mudslide hit and some of the rescue workers went missing. They other rescue teams were unable to communicate or track where the missing rescue workers were, relying on old fashioned tracking tactics in effort to locate them. Some of the team members had to travel 30 kilometres to the neighboring village to send out a message to the headquarters of the sudden turn in events and request for back-up. The National Disaster Operations Centre realized their lack of effective coordination due to poor communication systems had severely weakened their rescue efforts.
Primary Requirements
For the relief teams to effectively assess and constantly observe the situation, they needed to maintain constant stable and secure communication channels.
need

While out in the field or within the camp the agents needed lightweight, portable communication devices for field operations

voice & data solution

The relief agents were equipped with Inmarsat ISAT phones which enabled them to maintain constant and fast communication allowing them to quickly assemble quick response units and immediately execute rescue missions

They were able to inform each other if an area was volatile and avoid any impeding dangers

need

As most of the teams were mainly on the move, they needed to access the internet with an easily and quickly deployable device that could support the whole team.

voice solution

The agents equipped themselves with a Thrane & Thrane 700 and were able to forward pictures of the site, camp conditions and mudslide’s impact in the area to the headquarters as well as participate in regular, status meetings held at the headquarters through video conferencing

need

A stable, communication channel for agents when they were in motion, traveling from one site to another.

voice solution

By installing each vehicle with a Thuraya-eye, it allowed the agents to continuously make and receive calls whilst in motion

need

A means of tracking each project vehicle for security purposes due to the area’s volatile environment.

voice tracking solution

Each of the relief vehicles was set-up with a Thuraya-eye and the teams were able to communicate with each other and the headquarters.

They were able to continuously monitor the progress of the situation and have instant updates on procedures which were constantly changing due to the volatility of the situation.

The headquarters’ was able to monitor the agents movements incase of any impeding danger.

Peru Gets Emergency Satellite Communication Devices

In August 2008, Southern Peru was hit by a deadly earthquake. This led to several satellite terminals being deployed as an effort to restore vital emergency communication links to the region. Telecommunications had been severed and in addition, due to Peru’s mountainous terrain, rescue operations were hampered. By deploying the BGAN satellite terminals, rescue teams were able to make calls, access the Internet and communicate with medical facilities via data and video transfer for vital sessions of telemedicine.